[Cussboy]

So ^#%$&%$##$^&^$#$%&%$ tired of all these cost savings programs suppliers have taken on in the last decade.

First I noticed replacement mechanical fuel pumps no longer included the plastic spacer. Today I received a pair of B2200 front brake hoses from RockAuto, and the copper sealing washers were NOT included !!! So likely I'll need to search out some 10mm i.d. sealing washers or re-use the factory ones. Such B.S., Beck-Arnley parts made in Italy.

 

[C J]

We are here for you man, let it all out.

 

[Bobmo]

But at the same time, if you buy a cheap ass piece of furniture, you get wrenches, levels screw drivers etc.
Go figure

 

[Cussboy]

Still considerably less than made-in-China stuff available through O'Reilly which appears to come with copper washers. It just wads my panties when necessary little stuff like this is not included, as a cost savings. I know price of copper is up, but this is ridiculous. I'm not expecting brake hoses to include fresh brake fluid, a bleeder kit, etc., but this is ridiculous to me !

I think when I got a warranty replacement of my power steering pump that it also did not include new copper banjo crush washers....

For old VWs, when one replaces rear brake shoes, you need a special "horseshoe" clamp on each side to attach the parking brake levers onto the new brake shoe. And you need a giant cotter pin on each side too (for the 36mm rear axle nut). How tough would it have been - going back 50 years or more - to include those in a set of new brake shoes?????

 

[Slime]

Amazon for copper washers. You can buy a bunch for the price of a few at the auto parts store...

 

[Cussboy]

I couldn't wait for Amazon. I did buy the copper washer assortment from Harbor Freight; the 3/8 inch ones do fit 10mm bolts fine.

I had previously stopped at O'Reilly, and M10 copper washers were $2.09 each, next-day. While there, I thought I may have needed to replace a front brake caliper, purchased in 2014 with Limited Lifetime Warranty. Female clerk said I would NOT get a free replacement, as recent training said that didn't mean "lifetime warranty". So I asked how long the part would be warranted for, and she had no answer; so she called over another female clerk who "confirmed" this. Well, I understand that TV and commercials show women always smarter than men, and I guess this has gone to their heads, and contributes to their power trip. I told them within the last month both O'Reilly and Autozone in Phoenix swapped out Limited Lifetime Warranty parts with no hassles. So I bought nothing.

At home, I went to the O'Reilly warranty website https://www.oreillyauto.com/warranty to check. It states, on page 2: "If your receipt states Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed."

So I guess in the future I need to carry along the print-out of this warranty or contact O'Reilly corporate directly.

 

[Cussboy]

This week, at another O'Reilly's 100 miles away, I needed a fan clutch for a different brand truck, and since I had already purchased same part number part for my older truck, counter man just swapped it out under ITS lifetime warranty.